Quality Assurance Manager – Reed.co.uk


About Pobl? 

Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life.? 

Our Care Teams of over 860 committed Pobl Difference Makers work closely and support one another to deliver person centred care to each and every individual.?? 

As a Pobl Difference Maker you really are part of something special where you and your opinions matter. We have a culture built on our values to be Positive, Considerate and Connected.?? 

About the role and the Team 

Working across the full range of our supported living, independent living and older people’s services, you will deliver and monitor our Quality Assurance Framework, supporting Pobl to provide the best quality services to the people we support which are truly aspirational and person-centered. You will promote and support a culture of continuous improvement, reflection and learning, with co-production at the heart of our quality assurance practice.   

The role sits within our Quality Assurance Team of seven people, and you will be responsible for managing the wellbeing and development of four members of the team.  As part of a motivated and ethos-led team, you will provide support to senior and operational managers in the delivery of high quality and compliant regulated care services.  This role is independent of the operational structures of the directorate and reports into our Safeguarding Lead, who in turn reports directly to our Responsible Individual. 

Who are we looking for? (for more detail see Role Profile):? 

As well as extensive experience working in regulated services with a strong understanding of quality assurance, audit and continuous improvement, the successful candidate will require excellent verbal and written communication skills as they will be responsible for preparing reports on the quality of our services for both our senior management team and our regulator.  

Key Information  

The salary for this role is £44,976 

This is a 37 hour full time position 

This is a hybrid role where the you will mainly work from home with regular meetings in our main offices in Newport and Swansea.

For this role you will require an Enhanced DBS check, which we pay for. 

A holiday entitlement of 26 days holiday (plus Bank Holidays)?? 

We also care about our employee’s wellbeing and offer a Time for Talking service where counselling and psychological wellbeing support 24/7, 365 days a year is available to you should you need it. We also have an incredible Wellbeing team who are available for you to access along with mindfulness sessions and the chance to be involved in other fun activities.? 

Excellent Pension options? 

Opportunity to develop your skills within the organisation? 

To begin your Pobl journey click ‘Apply Now? 

Pobl is an organisation with equality, diversity and inclusion at its heart, and we are pleased to have recently been accredited with Stage 2 Investors in Diversity. We welcome applications from all areas of the community, however we particularly encourage applications from members of the BAME community as well as individuals with disabilities, who are currently under-represented within our workforce? 



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